Absolutely! Delivery rates are based on the distance and the items being delivered. If the delivery is not at street level and requires going up or down stairs or is a far distance from where our truck can park, there will be an additional charge for delivery.

We are able to offer you setting up and breaking down the rental equipment we provide to you at an additional charge. We require a floor plan 48 hours prior to the drop-off time in order for the team to adequately prepare and not be late for any other drop-offs. You must arrange this service during the time of booking. If no setup services were requested and you require them during delivery, the driver(s) will need to receive authorization.

This truly depends on your location, date, and our routes for that day. We typically drop off the day prior to your event and pick up the day after your event if allowed. We will work with you during booking.

We understand that last-minute needs can arise, and we do our best to accommodate additional requests. Please contact us as soon as possible, and we will do our best to provide the equipment or services you need.

It's best to book your rental equipment as early as possible to ensure availability. We recommend booking at least 2-3 months in advance for larger events. For any events within 7 days, please reach out to us via email at [email protected] for expedited service and availability.

If a rental item is damaged or lost, the customer will be responsible for the replacement cost of the item.